Privacy Policy

Effective Date: 12th April 2025

Overview

S3D NZ respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and store your information when you interact with us through our website, services, or communications.

What Information We Collect

We may collect personal information such as:

  • Your name and contact details (email, phone, address)

  • Your business name and details

  • Order and payment information

  • Any information you provide through our contact forms, quote requests, or direct communications

We may also collect website usage data such as:

  • IP addresses

  • Browser type and device information

  • Pages visited and actions taken on our website

How We Use Your Information

We collect your information to:

  • Process quotes, orders, and payments

  • Communicate with you about your orders or enquiries

  • Provide customer support

  • Improve our products and services

  • Send you occasional updates or marketing (you can unsubscribe at any time)

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

How We Store Your Information

We store your information securely using trusted platforms and service providers. We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access.

Order and contact information may be stored in:

  • Our email and website management systems

  • Our accounting and invoicing systems

  • Trusted cloud-based platforms with security measures in place

Third-Party Services

We may use trusted third-party services such as:

  • Payment processors (e.g. Stripe, PayPal, banks)

  • Courier and shipping providers

  • Website analytics tools (e.g. Google Analytics)

These providers have their own privacy policies and are responsible for protecting your data under their terms.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections to your personal information if it is incorrect

  • Request deletion of your personal information (unless we are legally required to retain it)

To make a request, please contact us using the details below.

Cookies and Website Tracking

Our website may use cookies and tracking tools to:

  • Improve your experience on our site

  • Understand how visitors use our website

You can control or disable cookies through your browser settings.

Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

Contact Us

If you have any questions about this policy or how we manage your personal information, please contact us:

S3D NZ
Email: info.s3dnz@gmail.com
Christchurch, New Zealand